Before purchasing tickets, carefully review your booking details. CBE prohibits exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets.
Some Orders will be processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. In these cases, CBE customer service will attempt to contact you, using the information provided at the time of purchase. If CBE is unable to reach you after its initial attempt, CBE may cancel your order and may sell your tickets to another customer.
If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm the same form your booking history or with the Customer Service Department whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. CBE will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.